Shipping Policy
At Alouro, we prioritize timely and reliable shipping to ensure an exceptional shopping experience. Please review our shipping policy:
Orders are usually processed and shipped within 1 business day from the date of purchase, excluding weekends and holidays. Processing times may extend during peak seasons or promotional periods, and we appreciate your understanding.
We offer free shipping on all orders.
Delivery times vary depending on your order’s destination. Please be aware that unforeseen circumstances such as weather delays, customs processes, or carrier issues may affect delivery times.
Once your order has shipped, you can track it at any time via our tracking page.
If you need to update the shipping address for an order after it’s been placed, please contact us as soon as possible. We’ll do our best to accommodate your request, but we cannot guarantee changes once an order is in the shipping process.
Country | Delivery time |
Canada |
4-8 business days |
Company Information:
Mail: support@alouro.com
Phone: +16722060532
Address: Flat 5, 4/F, Won Hing building, 74-78 stanley street, Central Hong Kong
Company name: Remote Ventures Limited
Company number: 78395463
Opening Hours:
- Monday to Friday: 9:00 AM – 5:00 PM (CET)
- Saturday & Sunday: 10:00 AM – 4:00 PM (CET)